FAQs 2017-10-27T12:13:32+00:00

FREQUENTLY ASKED QUESTIONS

Do you make house calls? 2017-10-27T11:53:09+00:00

Yes, but driving charges will apply.

If I decide at the end of my rental term that I want to keep the item, how does that work? 2017-10-27T11:52:47+00:00

75% of the rental amount paid will be applied to the final purchase price.

I want to rent an item from you, will you deliver to my house or hotel? 2017-10-27T11:52:28+00:00

Absolutely! Keep in mind delivery and pickup charges will apply. For our rental rates, please visit our rentals page. Keep in mind that rates are subject to availability.

Do you only sell secondhand equipment? 2017-10-27T11:52:06+00:00

No! We are authorized providers for Pride Mobility, Quantum Rehab, Permobil, ROHO, TiLite, Invacare, Merits, Golden Technologies, Arjo Huntleigh, Harmar, Drive Medical, Medline and Ki Mobility — so we can also order you new equipment. We always carry new scooters in addition to used scooters, and have a wealth of catalogues for new equipment for you to choose from.

Do you accept trade ins? 2017-10-27T11:51:48+00:00

Yes, we do!

I have a device I want to sell, will you buy it? 2017-10-27T11:51:27+00:00

We will buy gently used electric wheelchairs/scooters and other mobility equipment. We rarely purchase equipment more than 5 years old. We do not typically buy used manual wheelchairs, hospital beds, walkers, crutches, canes, vehicle lifts or stair lifts.  We do not buy equipment that is overstocked or that is no longer in demand.

I have a device I want to get rid of, will you accept it as a donation? 2017-10-27T11:51:05+00:00

Yes! Please fill out our contact form or call the office directly at 401-294-4111.

What form of payments do you accept? 2017-10-27T11:49:57+00:00

We accept all major credit cards, debit cards, personal check and cash. Currently we do not accept Medicaid or Medicare. Your private insurance may reimburse you for purchases made with us, but you would need to find that out beforehand.

What devices do you sell? 2017-10-27T11:49:31+00:00

A: For a full list of devices, please visit our products page or call the office directly at 401-294-4111.

Do I need to make an appointment? 2017-10-27T11:48:31+00:00

Appointments are not required, but to better serve you they are encouraged! To make an appointment please call the office directly at 401-294-4111.

What are your store hours? 2017-10-27T11:37:24+00:00

We are open Monday – Friday from 9am to 5pm and Saturdays from 10am to 3pm.

For any further questions that were not covered on this page, please fill out our contact form.